Basic Search  |  Summaries  |  Advanced SearchPenalty: £100
Year: 2021
Date: 16 April, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains about the actions of her care provider. She says the carers did not wear correct personal protective equipment, care was rushed and inadequate, care was cancelled without discussion, and that a carer falsified her timesheet. She also complains the care provider's communication with her son was poor. We find some fault with the care provider's actions. We have made recommendations.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)