Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2019
Date: 29 January, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was fault with the way Newfield Lodge Care Home responded to Mrs C's falls in June 2018. The correct procedures were not followed and medical attention was not sought. The Home also failed to properly respond to previous falls and, as a result, Mrs C's falls prevention plan was not up to date. The Ombudsman recommends that the Home apologises to Mrs C's son and pays him £1000 for the distress this has caused.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)