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Violation Tracker UK Individual Case

Company: Lilian Faithful Homes
Penalty: £0
Year: 2024
Date: 27 June, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs Z, on behalf of her deceased mother Mrs X, complained the Care Provider failed to carry out a safeguarding investigation and failed to properly deal with data breaches. She says this cased her mother unnecessary anxiety and discomfort during the last few months of her life. The Care Provider has accepted fault in respect of cleaning, meal provision and that a data breach occurred. It determined the threshold for a safeguarding investigation was not met. The Care Provider has taken appropriate action in respect of the faults found in this case.
Case Number: 23 018 537
Agency: Local Government and Social Care Ombudsman
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