Violation Tracker UK

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Violation Tracker UK Individual Case

Company: London & Quadrant Housing Trust
Current Parent Company: London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group

Penalty: £500
Year: 2024
Date: 30 January, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of the replacement of the kitchen sink cupboard. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure by the landlord in its handling of the associated complaints.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of compensation already offered by the landlord