Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2024
Date: 29 May, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained the Care Provider failed to provide suitable care in line with Mrs Y's care plan and adhere to the financial spending limits it had in place for client money. We found the Care Provider failed to keep sufficient records to document the care it provided and failed to update care plans. This caused uncertainty for Mrs Y and her family. The Care Provider has agreed to apologise, make payment to recognise the uncertainty caused and take action to prevent reoccurrence.
Case Number: 23 004 900
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)