Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2024
Date: 11 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Local Government and Social Care Ombudsman investigated a complaint about residential services provided to the late Mr X. We found MOP Healthcare Limited: did not properly assess Mr X's mental capacity after he attempted suicide; failed to process a Deprivation of Liberty safeguard application appropriately; took overly restrictive steps to deprive Mr X of his liberty by continuing 1-1 care despite his social worker and a Community Psychiatric Nurse advising less restrictive measures could be used to maintain his safety; charged Mr X an additional £2,520 a week for the 1-1 care. This meant Mr X was under constant supervision for the last 9 months of his life in Barrowhill Hall Care Home, even when on end-of-life care, due to a flawed capacity assessment. The complainant suffered significant distress and financial loss. The faults could also risk similar restrictions happening to other people.
Case Number: 22 001 140
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)