Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 26 March, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs Z complains about the standard of care provided to her mother at Wolfrun Rose Care Home and the delay in responding to a complaint about this. We will not pursue the complaint about the standard of care because Mrs Z's mother has died and so a personal remedy cannot be provided. There was fault in the complaint handling and the action already taken by the care provider is considered appropriate.
Case Number: 23 011 820
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)