Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2024
Date: 18 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained the care provider failed to provide adequate care and support to her late mother Mrs Y. The care provider was at fault for poor record keeping relating to Mrs Y's meals and dental care, for failing to follow up attempts to take a urine test and for significant delay in responding to Mrs X's complaint. The care provider should apologise, make a symbolic payment to Mrs X, and provide evidence of the action it has taken to improve its service.
Case Number: 23 004 006
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)