Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,000
Year: 2023
Date: 15 November, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs C complains about the way in which the Care Provider gave notice to her mother, Mrs D. The Care Provider is at fault for failing to give 28 days' notice to end a contract. To remedy the complaint the Care Provider has agreed to pay Mrs D and Mrs C for the distress its failures caused; and reimburse the difference in care fees during the 28 day period it should have served. The Care Provider has also agreed to remind staff about termination clauses in its contract, the importance of completing risk assessments and full contemporaneous written records.
Case Number: 22 014 368
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)