Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2021
Date: 7 January, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains the Care Provider, Westbourne Care Home, failed to properly care for his wife, Mrs X, while she was receiving respite care. He said this led to her being hospitalised and caused him stress and emotional upset. The Care Provider was at fault when it did not seek advice from a GP or alert Mr X after Mrs X sustained high blood sugar levels over a three-day period. The Care Provider was also at fault when it significantly delayed responding to Mr X's complaint. Mr and Mrs X suffered injustice as a result. The Care Provider has agreed to pay Mr X £200 to recognise the distress caused by the faults.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)