Basic Search  |  Summaries  |  Advanced SearchPenalty: £850
Year: 2024
Date: 3 May, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's response to the resident's request for a lift repair. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's response to the resident's reports of ASB in the communal bin shed. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's complaint handling
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)