Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 27 January, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains the Care Provider wrongly claimed FNC payments for Mrs A and failed to take away this from her care fees. This caused her to be overcharged. The Ombudsman finds fault with the Care Provider for how it communicated about FNC, however, the Ombudsman cannot investigate the contract terms of the agreement. The care provider has agreed to make a payment for the uncertainty caused to Mr X.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)