Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2019
Date: 9 May, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains about the level of care provided to her father and, in particular, frequently missed visits. The care provider is at fault for missing calls. The caused avoidable distress to family members. It has agreed to pay Mrs X £250 for the avoidable distress caused and to waive outstanding fees of £181.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)