Basic Search  |  Summaries  |  Advanced SearchPenalty: £950
Year: 2023
Date: 28 September, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms C complains there was service failure by the Care Provider. The Care Provider failed to complete, carry out, and review care plans properly. It also failed to provide and offer consistent well-being activities to Mr D. This has caused uncertainty that but for the faults identified Mr D did not always have the services he paid for. To remedy the complaint the Care Provider has agreed to apologise to Mr D, make Mr D a payment, review processes and provide staff training.
Case Number: 22 011 172
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)