Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 10 November, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X, complains on behalf of her mother Mrs Z. She said Nightingale Care Home Limited 'the care provider' has barred Mrs Z from visiting her sister at the care home. We find the care provider was at fault for not including a review in its policy. This caused significant distress to Mrs Z. To address this injustice, we recommend the care provider updates it policy. We also recommend it reviews its current decision annually.
Case Number: 22 018 010
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)