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Violation Tracker UK Individual Case

Company: North East Care Homes Limited
Penalty: £400
Year: 2020
Date: 3 February, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs B complains North East Care Homes' Stainton Lodge Care Centre provided incomplete information to the NHS about her father's medical circumstances resulting in a delay in him receiving correct medical treatment and his untimely death. It did not tell an out of hours GP that her father was taking antibiotics for a suspected water infection. We cannot say that caused his death. Nevertheless, North East Care Homes needs to apologise and pay financial redress for the distress it has caused.
Agency: Local Government and Social Care Ombudsman
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