Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,135
Year: 2024
Date: 30 April, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling of requests for repairs to a window in the resident's property and service failure in the landlord's handling of the associated complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)