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Violation Tracker UK Individual Case

Company: OVO Electricity Ltd et al.
Current Parent CompanyOVO Energy
Parent at the Time of the Penalty Announcement: OVO Energy
Penalty: £2,370,000
Year: 2024
Date: 17 September, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: OVO Electricity Ltd, OVO (S) Gas Ltd, and OVO Gas Ltd agreed to pay a total of £2.37 million in compensation and redress payments after Ofgem identified a number of failings in how the supplier handled customer complaints.
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: energy supply
Source of Data(click here)