Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,200
Year: 2024
Date: 22 February, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with Paragraph 52 of the Scheme, there was severe maladministration in relation to the landlord's handling of the resident's reports of a leak, reports of damp and mould following a leak and formal complaint. In accordance with Paragraph 52 of the Scheme, there was maladministration in relation to the landlord's knowledge and information management
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)