Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,250
Year: 2024
Date: 16 January, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling of the resident's reports of ASB and fly tipping, maladministration in the landlord's handling of the resident's complaint and its response to concerns about staff conduct and maladministration in the landlord's record keeping.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of compensation already offered by the landlord