Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,000
Year: 2024
Date: 25 April, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in respect of the landlord's handling of the resident's reports of anti-social behaviour (ASB). In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure in respect of the landlord's associated complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)