Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2022
Date: 2 December, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was fault in the way the Home communicated with the family of a resident and its failure to respond to the family's complaints. There was also fault in the Home's record keeping. This has caused the family distress and we recommend that the Home apologises to the family and pays £150.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)