Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2024
Date: 19 January, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained Pro Target Care Ltd failed to return the correct sum due in respect of care charges his mother had paid in advance for the period 21 November to 6 December 2022, which were subsequently funded by Continuing Healthcare. We uphold Mr X's complaint. The Care Provider's failure to provide clear information about Mrs Y's care fees and the errors in calculating the amount to be refunded have caused Mr X and Mrs Y's estate an injustice.
Case Number: 23 001 164
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)