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Violation Tracker UK Individual Case

Company: Promedica24 (Lancashire) Limited
Penalty: £350
Year: 2024
Date: 6 August, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The ProMedica24 carer failed to seek medical attention promptly which caused Mr X to suffer more pain and distress than necessary; she also failed to communicate properly with his family about the wound. The care provider agrees the carer failed to report the injury and record it properly and offers to waive the charges for the days the carer did not work and offer £350 in recognition of the distress caused. It has also undertaken retraining as appropriate.
Case Number: 23 015 135
Agency: Local Government and Social Care Ombudsman
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