Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2022
Date: 17 November, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complained the Care Provider breached the contract when a carer left her mother, Mrs Y, alone and so she should not have to pay any termination fee. While we cannot say the termination fee is not payable, we consider the actions of the Care Provider caused distress and put the family to significant time and trouble. The Care Provider has agreed to make a further payment to recognise this injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)