Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2022
Date: 5 September, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was fault by the care agency. It did not send a written contract to Mrs X, when it arranged home care for her mother. It also did not provide enough notice in writing when it decided to terminate care services. This caused considerable distress for Mrs X, as her mother did not receive visits for 3 days before she became aware that care had stopped. An apology and a payment remedies the injustice caused.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)