Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2019
Date: 15 April, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the care provider specified Mrs X's needs in her care plan but did not always ensure that staff followed the plan in their treatment of Mrs X, and failed to ensure that Mrs X could access water at all times. That was evidence of fault which caused injustice to Mrs X and the care provide should apologise to the family, review its processes and offer a payment in recognition of the distress caused by its shortcomings.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)