Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2020
Date: 5 August, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains Abbeycroft Residential Care Home failed to look after her uncle properly and continued to charge for his placement after saying he could not return as it could no longer care for him. It was wrong to charge for the uncle's room after Abbeycroft made it clear he could not return there. It needs to refund the money paid for the room from 13 February to 1 March 2019.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)