Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2024
Date: 10 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss Y complains about the home care provided to her mother, Ms W. The care provider upheld some parts of her complaint, apologised and made service improvements. We have identified some fault in one of the complaints which the care provider has agreed to apologise for and provide a symbolic payment. There is no significant injustice arising from the other fault which requires a remedy.
Case Number: 23 007 717
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)