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Violation Tracker UK Individual Case
Company: Restful Homes (Sutton Coldfield) Limited
Penalty: £250
Year: 2019
Date: 26 June, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Some of the care provided to Mrs Y at a residential care home was below an acceptable standard. The care home failed to properly record decisions made by a CPN, and failed to communicate this decision, and other information about Mrs Y's health to her daughter. The company accepts failings in its practice and has made improvements. We have made recommendations to address the injustice caused to Mrs Y and her daughter.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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