Basic Search  |  Summaries  |  Advanced SearchPenalty: £750
Year: 2021
Date: 3 October, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss X complains about the quality of services her grandparents received at Richmond Village Letcombe Regis (the Care Home) and the visiting arrangements. The Care Provider accepts the quality of services was poor. It needs to take action to remedy the injustice this caused to her grandparents and to Miss X, and to deliver sustained improvements at the Care Home.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)