Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2024
Date: 21 March, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms C complains the Care Provider failed to act properly after her mother, Mrs D had a fall which caused a decline in her health. The Care Provider is at fault for failing to properly record interventions, complete risk assessments, obtain medical help, and consider Mrs D's communication needs. This delayed Mrs D receiving medical help and treatment. To remedy the complaint the Care Provider has agreed to apologise to Ms C, make her a symbolic payment, and remind care staff about the need to properly record and analyse interventions.
Case Number: 23 004 404
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)