Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2024
Date: 28 February, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We found fault with Ridge House Residential Home Limited (the Care Provider) for the way it ended its residential care contract with Mr X. The Care Provider's failure to provide information about the possibility and procedure for ending the contract due to the change of residents' needs caused injustice to Mr X and his daughters. The Care Provider agreed to apologise to Mr X and his daughters, make a symbolic payment for Mr X's daughters to recognise their distress and amend its residential care contracts.
Case Number: 23 006 612
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)