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Violation Tracker UK Individual Case

Company: RochCare (UK) Limited
Penalty: £0
Year: 2024
Date: 23 July, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider cannot evidence it provided the care which Mr A had arranged for ten days for Mrs X. Mrs X was disorientated and suffering from an infection when Mr A returned from holiday. There was also a delay in investigating and responding to his complaint. The care provider has agreed to waive the fees in recognition of the poor standard of care to Mrs X and the anxiety caused to Mr A in consequence.
Case Number: 23 013 533
Agency: Local Government and Social Care Ombudsman
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