Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 4 April, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider charged the fees for the notice period in accordance with the contract which Mrs X signed. The care provider acknowledges there were some inadequacies in the decoration of Mr X's room and the operation of the call buzzer, and there are some discrepancies in the response to Mrs X's complaint about the standard of care. The care provider has already written off a portion of the fees and no further remedy is required.
Case Number: 23 009 243
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)