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Violation Tracker UK Individual Case
Company: ScottishPower Energy Retail Ltd
Current Parent Company:
Iberdrola
Parent at the Time of the Penalty Announcement: Iberdrola
Penalty: £1,500,000
Year: 2024
Date: 16 April, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: ScottishPower agreed to pay £1.5 million in refunds and compensation after confirming it mistakenly overcharged direct debit customers a higher rate.
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: Spain
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data:
(click here)
