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Violation Tracker UK Individual Case
Company: Stonehaven (Healthcare) Ltd
Penalty: £300
Year: 2022
Date: 21 July, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs N complained about the actions of Stonehaven Healthcare Ltd in relation to its care of her uncle, Mr X, during the COVID-19 pandemic. The Care Provider was at fault when it gave Mr X notice without first exploring alternative options. This caused Mr X uncertainty about whether the move to a new care home was necessary. The Care Provider has agreed pay Mr X £300 and make service changes. There was no fault in the Care Home's visiting policy, or the length of time Mr X had to remain in self-isolation following a COVID-19 test.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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