Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 22 January, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains Southfield Court Care Home failed to provide his wife with the care she should have received, causing avoidable distress and resulting in him moving her to another care home. The care provider accepts Mr & Mrs X's experience of the Care Home was not what it should have been. It has apologised and has taken steps to improve its performance. The Care Home's failings resulted in a loss of dignity to Mrs X, avoidable distress and put her at risk of harm. The care provider needs to waive £1,000 of the outstanding fees to remedy that injustice.
Case Number: 23 003 977
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)