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Violation Tracker UK Individual Case
Company: The Croll Group
Penalty: £300
Year: 2024
Date: 1 March, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complained about how the care provider has treated her. She said the care provider refused to allow her access to her father's information and refused to allow her to see him. We find the care provider was at fault for refusing to allow Ms X to see her father. This caused her significant distress. To address this injustice caused by fault we recommend the care provider apologise and make a symbolic payment.
Case Number: 22 018 202
Agency: Local Government and Social Care Ombudsman
Source of Data:
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