Basic Search  |  Summaries  |  Advanced SearchPenalty: £350
Year: 2024
Date: 8 March, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's handling of requests for improvement in the maintenance of the communal garden, service failure in the landlord's handling of requests for cleaning and renovation of interior decoration and carpets in communal areas, maladministration in the landlord's handling of lift repairs, including delays in replacing the communal lift, service failure in the landlord's handling of requests for other repairs and service failure in the landlord's complaints handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data: (click here)