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Violation Tracker UK Individual Case
Company: The Orders of St John Care Trust
Penalty: £250
Year: 2019
Date: 13 March, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained about the standard of care her husband, Mr H (deceased), received at a care home between September 2017 and April 2018. The care provider was at fault. It failed to meet some of Mr H's care needs, and accidentally stopped his blood thinning medication. This contributed to a decline in Mr H's health, and his admission to hospital with a blood clot on his lung. The care provider agreed to refund Mrs X a total of £3185 in care home fees to recognise injustice caused by the faults. It also agreed to pay Mrs X a further £250 to recognise the distress caused to her because of the faults.
Agency: Local Government and Social Care Ombudsman
Source of Data:
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