Basic Search  |  Summaries  |  Advanced SearchPenalty: £750
Year: 2019
Date: 16 May, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained the care provided to her father Mr Y by Mayott House supported living was inadequate and neglectful. There were failings in management, leadership and care that had a significantly negative impact on Mr Y's care. The care provider has waived fees for Mr Y's stay. It has agreed our recommendations to also pay Mrs X £750 as a token remedy for distress caused by the faults. It has also agreed to send Mrs X and us a summary of actions taken to learn from the complaint.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)