Basic Search  |  Summaries  |  Advanced SearchPenalty: £100
Year: 2022
Date: 12 June, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs C complained Think Homecare Ltd wrongly charged her parents, Mr and Mrs B, for domiciliary care services. Mrs C said they cancelled three days of domiciliary visits in advance, were told by Think Homecare Ltd they would not be charged, but were. This caused Mr and Mrs B financial hardship and distress. Think Homecare Ltd was at fault wrongly charging for cancelled visits. Think Homecare Ltd will reimburse Mr and Mrs B.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)