Basic Search  |  Summaries  |  Advanced SearchPenalty: £750
Year: 2022
Date: 29 May, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider followed the agreed protocol in terms of returning Ms X's cash. It refunded a significant portion of her fees. However, although it offered her some accommodation when her room was not available, that was not the same standard as she had contracted for and it should recognise that by refunding the remainder of her fee.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)