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Violation Tracker UK Individual Case

Company: Volkswagen Financial Services (UK) Limited
Current Parent CompanyVolkswagen
Parent at the Time of the Penalty Announcement: Volkswagen
Penalty: £26,897,600
Year: 2024
Date: 21 October, 2024
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The FCA fined Volkswagen Financial Services (UK) Limited £5,397,600 for failing to treat its customers in financial difficulty fairly. Volkswagen Finance also agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings.
Agency: Financial Conduct Authority
HQ Country of Parent: Germany
Ownership Structure of Parent: publicly traded
Major Industry of Parent: motor vehicles
Specific Industry of Parent: motor vehicles
Source of Data(click here)