Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 24 October, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr Y complains about the Care Provider's failure to seek timely medical treatment for his wife, Mrs Y, when she had a period of illness in November 2022. We find some delay by the Care Provider which was, in part, caused by poor written records and a lack of handover between staff members. We also find the Care Provider provided conflicting information about Mrs Y's need for hourly checks through the night. The Care Provider has agreed to complete the actions listed at the end of this statement.
Case Number: 23 000 522
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)