Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2024
Date: 21 May, 2024
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complains YourLife (Droitwich) failed to meet her father's (Mr Y's) needs when he went to live in Horton Mill Court in July 2021 and told his family he had to leave, resulting in him having to live in a care home and incurring losses selling his flat. The care provider accepts it did not deal with Mr Y and the family's complaints properly, resulting in financial losses. It has offered to recompense them for those losses and to apologise to Ms X. The care provider's actions have caused injustice which will be remedied by the action it has offered to take.
Case Number: 23 014 029
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)